(1) Introduction

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full.  If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

You must be at least 18 years of age to use our website.  By using our website and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age.

(2) Terms
For the purposes of all conditions below the term "we" and "our" refers to Impex Business Solutions trading as Conservatory Planning Portal and the term "you" refers to the user of the web site www.ConservatoryPlanningPortal.co.uk and the services of Impex business Solutions trading as Conservatory Planning Portal.

(3) Intellectual property rights

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website.  Subject to the licence below, all these intellectual property rights are reserved.

(4) Licence to use website

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website.  Subject to the licence below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.  

You must not:-

Where content is specifically made available for redistribution, it may only be redistributed according to restrictions as per clause (g).

(5) Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You must not use our website to transmit or send unsolicited commercial communications.

You must not use our website for any purposes related to marketing without our express written consent.


(6) No advice

This website contains general information about Planning permission and other permissions for the installation of conservatories, porches and other structures  The information is not advice, and should not be treated as such.

(7) Restricted access

Access to certain areas of our website is restricted.  We reserve the right to restrict access to certain areas of our website, or indeed our whole website, at our discretion.

If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential.  

We may disable your user ID and password in our sole discretion without notice or explanation.

(8) User generated content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.

You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.  You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).  

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.

(9) Limited warranties

We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

We do not guarantee the accuracy of information on our web site and documentation with regard to the need for planning permission or other permissions of any of your installations. We insist that you seek advice of the Local Planning Authority and/or other regulatory organisations with regard to the legal standing and suitability.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.1

The limitations and exclusions of liability set out in this Section and elsewhere in these terms and conditions: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms and conditions or in relation to the subject matter of the terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any loss or corruption of any data, database or software.
We will not be liable to you in respect of any special, indirect or consequential loss or damage.

We will prepare all drawings and information based only on the information you supply. Prior to submission of any application to any Organisation you will confirm to us the accuracy of the drawings and information we produce. Acceptance of the drawings and information indicates your approval of their accuracy.

(11) Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

(12) Breaches of these terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

(13) Variation

We may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website.  Please check this page regularly to ensure you are familiar with the current version.

(14) Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.  

(15) Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

(16) Exclusion of third party rights

These terms and conditions are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party.  The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.

(17) Entire agreement

These terms and conditions together with our privacy policy below, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

(18) Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts of England and Wales.

Our VAT number is 990 9795 46.

The full name of our company is Impex Business Solutions trading as The Conservatory Planning Portal.  

We are registered in England & Wales under registration number 03343840.

Our registered address is Commerce Court, Challenge Way, Cutler Heights Lane, Bradford BD4 8NW.  

You can contact us by email at info@ConservatoryPlanningPortal.co.uk

(1) Introduction

Impex Business Solutions Ltd is committed to preserving the privacy of all visitors to our website at www.ConservatoryPlanningPortal.co.uk. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

We are registered with the Information Commissioner's Office (ICO). Our Registration Number is Z8620979. For more information, visit the ICO website. For the purposes of the Data protection Act 1998, the Data Controller is Impex Business Solutions Ltd of Commerce Court, Challenge Way, Cutler Heights Lane, Bradford BD4 8NW.

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

By submitting information on a third party to our site or via any other form of submission you are confirming that you have express written consent from them to hold and supply such information.
 
(2) Information we may collect from you.

When you visit, register or order products or services on www.ConservatoryPlanningPortal.co.uk  you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

(3) Use of your information

Your information will enable us to provide you with access to all parts of our website and to supply the goods, services or information you have requested. It will enable you to participate in interactive features of our service, when you choose to do so. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know in writing

(4)  Disclosure of information

The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

Where you have consented when providing us with your details, we may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at info@ConservatoryPlanningPortal.co.uk

You agree that we may disclose your identity and contact details to (1) any third party who claims to us that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights or their rights of privacy, and (2) to other companies and organisations for the purposes of fraud protection and credit risk reduction.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure, so far as reasonably possible, that your information is used by third parties in accordance with this policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Where you provide us with details of a third party to confirm that you have express written permission to provide us with such details and written permission from them that all the clauses above may apply to them in the same way they apply to you.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

(5) Cookies

Cookies are small amounts of information which we may store on your computer.

Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know at info@ConservatoryPlanningPortal.co.uk

(6) Security and data retention

We employ security measures to protect, so far as reasonably possible, your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires or permits.

(7) Accessing and updating

You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at info@ConservatoryPlanningPortal.co.uk We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

(8) Changes to our privacy policy

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.

(9) Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to info@ConservatoryPlanningPortal.co.uk

This section deals with conditions relating to the sale of products and services by Impex Business Solutions via the Conservatory Planning Portal web site to you.

(1) Our Contract

When you upload details of a third party to www.ConservatoryPlanningPortal.co.uk you are agreeing to buy our standard planning permission service which includes all drawings necessary to make an initial planning application on behalf of your customer in addition to our service of submitting an application on their behalf.

(2)  Agreement to pay

Once the application is complete your agree to make immediate and full payment via one of the methods on our case tracking system.

(3) Refunds

1